Privacy policy

🔒 Privacy Policy

At Soviks, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

By using our website (soviks.com), you agree to the terms of this privacy policy.

1. Information We Collect

Personal Information
When you place an order, create an account, sign up for our newsletter, or contact us, we may collect personal data such as:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information (processed securely)

Device & Usage Information
We automatically collect data about your device and browsing behavior to improve your experience. This may include:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Referring links

2. How We Use Your Information

We use the information you provide to:

  • Fulfill your orders and deliver products

  • Respond to your inquiries and support requests

  • Improve our website and customer experience

  • Send order updates, newsletters, or promotional content (only with your permission)

  • Detect fraud and ensure secure transactions

We do not sell or rent your personal information.

3. Communication

If you contact us via email or through the website, we may store those messages securely to help us assist you better.

You can opt out of promotional emails at any time by clicking “Unsubscribe” at the bottom of the email.

4. Cookies & Tracking

We use cookies to enhance your experience and analyze website usage. Cookies help us:

  • Understand how visitors interact with the site

  • Remember your preferences

  • Provide relevant content and offers

You can disable cookies in your browser settings, but some features may not function properly.

5. Third-Party Services

We may share limited data with trusted third parties who help us operate our store, such as:

  • Payment processors

  • Shipping providers

  • Analytics and marketing tools

These partners are contractually obligated to protect your data and only use it for agreed-upon purposes.

6. Your Rights

You have the right to:

  • View the personal data we store about you

  • Request corrections or updates

  • Request deletion of your personal data (where legally allowed)

  • Withdraw consent to receive marketing communications

To make a request, contact us at info@soviks.com

7. Data Protection

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

All payments are securely processed using encrypted connections. We do not store full credit card information on our servers.

8. Policy Updates

We may update this Privacy Policy as our business or legal obligations evolve. Any changes will be posted here. We encourage you to review this page periodically.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Soviks Customer Support
Email: info@soviks.com
Website: www.soviks.com